How long has Valley Center Wireless been in business?
A. Since 2003 locally owned and operated.
technology is used for your service?
A. A variety of commercial grade ground based point to multipoint
equipment utilizing 900mhz to 5ghz.
areas does Valley Center Wireless provide service to?
A. Valley Center, Pauma Valley, Escondido, Palomar Mountain,
Warner Springs, Ramona & Bonsall.
do I find out if I can get service from Valley Center Wireless?
A: Call us at 760-749-0828. If your address is not in our
comprehensive database we will send a technician by to do
a site survey - at no cost or obligation!
long will it take Valley Center Wireless to get my service
A: Typically it's less than a 48 hour turnaround.
my internet service have data caps?
A: No. We don't have any download limitations like many
you have senior or military pricing?
A: Yes - we offer senior, military, chamber of commerce,
local educators, fire fighters & law enforcement discounts.
long does it take for a physical installation?
A: A standard installation usually takes between 1-2 hours.
there an installation cost?
A: With a one year contract there is a onetime $150 installation
fee ($120 if you qualify for one of our community appreciation
discounts) or with a two year we waive the installation
type of infrastructure is used for Valley Center Wireless?
A: We distribute our multi-gigabit fiber backbone throughout
Valley Center with commercial grade point to point radios.
Our state of the art routing increases performance and reliability.
are your office hours of operation?
A: From 8:30am to 5pm. Monday-Friday.
your office open on the weekends?
A: No, we are open Monday-Friday.
your company offer computer repair services?
A: Yes - we offer in office and on site computer services.
Valley Center Wireless customers receive a 10% discount
on all computer repair services!
do you send out invoices to customers?
A: Invoices will be emailed to you on the 15th of each month.
Valley Center Wireless setup automatic payments?
A: We can setup a VISA or Mastercard to be charged for your
the weather affect the service?
A: Not typically, however long duration power outages or
extreme weather conditions can cause every provider problems.
Valley Center Wireless is extremely prompt to resolve any
network issues 24/7/365.
do I do if my service isn't working?
A: There are a lot of different devices that can prevent
your connection from working properly. Typically the most
volatile link is your residential grade router - power cycle
this device first! If that doesn't resolve your concern
always feel free to call our office at 760-749-0828. If
you call after hours the on call tech typically returns
your call within 12 hours.
Valley Center Wireless monitor my connection?
A: No we do not monitor your connection. It's important
that if you are experiencing any concerns that you call
our office for immediate assistance!
Valley Center Wireless charge for onsite repairs?
A: If the problem is with our equipment we do not, however
if the problem is with your router, home equipment, etc
there may be a $50/hour dispatch fee to cover the expense
of our technicians.
you provide home networking accessories for sale?
A: Yes - we carry MikroTik residential grade wireless routers,
cables, adapters, etc. Please visit our networking
for more information.
A: Yes - please click
here to view our policies and conditions.